Frequently Asked Questions

How long does UK Free Delivery take?

Orders placed with the UK Free Delivery option are sent with DPD and can take 3-5 working days to arrive.

Is the Nano Range cruelty free?

Yes, WhiteWash Laboratories products don’t test on animals.

Are your products suitable for vegetarians/vegans?

Yes.

Do whitening toothpastes really work?

Yes.  Whitening toothpastes work mainly through mechanically whitening, using special micro-polishers to remove surface stains restoring teeth back to their natural whiteness.

The Nano Range of products also helps to whiten teeth through chemical whitening for further information on how the Nano Range of product works please visit the science section of this website.

How does it work?

To see how our range of Nano Whitening products work you should take a look at the science section of this website where you can read all about how our products whiten teeth and promote oral health.

How often can I use the Nano range of products?

The Nano Range of products has been designed to be used like you would use any other toothpaste, toothbrush, mouthwash and floss.  The ideal regime for the best oral health is to use our floss, wash, brush routine.

So, first thing on a morning and last thing before bed, floss all the gaps between your teeth, then rinse your mouth for 1 minute using our mouthwash and finally brush for 2 minutes, spit the toothpaste out but don’t rinse so that it stays on your teeth for longer and keeps working.

What comes with my Nano Whitening Kit order?

Each box contains 1 x 75ml toothpaste, 1 x 300ml mouthwash, 1 x whitening toothbrush and 1 x Anti-Stain Floss.

What does the Nano Range of products taste like?

Personally we think the Nano Range of products taste fantastic. Its designed to be a sweet peppermint flavour leaving your mouth feeling clean and refreshed.

What if I put the incorrect shipping address?

Contact us as soon as possible and we will try to change the shipping address but if you leave it too long the products may have already been shipped.

Do you deliver to PO Box addresses? 

Unfortunately we do not deliver to PO Box addresses.

Can I use the Nano Range of products whilst I’m pregnant/breastfeeding?

Apart from the Intensive Whitening Strips and the Intensive Whitening Gel, all other products in the Nano Range are regulated as cosmetics under the EU Directive and have been tested and proven safe.  Besides, toothpaste and mouthwash are classed as wash away products which makes them even safer because you are not ingesting them.

UNSAFE TO USE: Nano Intensive Whitening Strips and Nano Intensive Whitening Gel

Are the Nano Range of products gluten free?

Yes – all of the Nano Range products are gluten free.

How old do I have to be to use the Nano Range of products?

We believe that it is never to early to start taking care of your teeth. The Nano Range of products is designed for use of those 7+ years of age.

When can I get a refund?

You can get a refund provided that the product(s) in question have not been opened or used in anyway by sending the product(s) back to the address shown at the bottom of the website.

We cannot give refunds if the products you ordered have been opened under any circumstances.

Please note this is not a money back guarantee product.

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